Privacy policy

1. Introduction

At Badmon GmbH, we prioritize the protection of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with Swiss data protection laws and the General Data Protection Regulation (GDPR).

2. Data Controller

The entity responsible for processing your personal data is:

Badmon GmbH
Wiedingstrassse 18
8055 Zürich, Switzerland
Email: info@badmon.ch

3. Data Collection

We collect personal data when you interact with our services, including:

Account Information: Name, email address, password, and contact details.
Order Details: Shipping and billing addresses, payment information, and purchase history.
Device and Access Data: IP address, browser type, access times, and referring URLs.
Communication Data: Correspondence via email, chat, or other channels.

4. Purpose of Data Processing

We process your data for the following purposes:

Order Fulfillment: To process and deliver your orders.
Customer Service: To manage inquiries, complaints, and support requests.
Personalization: To provide tailored content, recommendations, and marketing communications.
Improvement of Services: To analyze usage and enhance our website and offerings.
Legal Obligations: To comply with legal requirements and prevent fraudulent activities.

5. Legal Basis for Processing

Our processing of your personal data is based on:

Contractual Necessity: To fulfill our contract with you (e.g., processing orders).
Legitimate Interests: For business interests such as improving services and direct marketing.
Consent: Where you have provided explicit consent (e.g., newsletter subscriptions).
Legal Compliance: To meet legal obligations.

6. Data Sharing

We may share your data with:

Service Providers: Third-party vendors assisting in operations (e.g., payment processors, shipping companies).
Affiliated Companies: Within our corporate group for internal administrative purposes.
Legal Authorities: When required by law or to protect our rights.

7. International Data Transfers

If we transfer your data outside Switzerland or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or obtaining your consent.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined or as required by law. Criteria for retention include:

Duration of your account activity.
Legal obligations for data retention.
Resolution of disputes.

9. Your Rights

You have the following rights regarding your personal data:

Access: Request information about your data processed by us.
Correction: Rectify inaccurate or incomplete data.
Deletion: Request deletion of your data under certain conditions.
Restriction: Limit the processing of your data.
Portability: Receive your data in a structured, commonly used format.
Objection: Object to data processing based on legitimate interests or for direct marketing purposes.
Withdrawal of Consent: Withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, contact us at info@badmon.ch.

10. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or destruction. This includes encryption, access controls, and regular security assessments.

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze usage. You can manage your cookie preferences through your browser settings.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

13. Contact Information

For questions or concerns about this Privacy Policy or data protection practices, please contact:

Badmon GmbH
Wiedingstrassse 18
8055 Zürich, Switzerland
Email: info@badmon.ch